Gate Automation Specialist Case Study

Electric gates specialist

About The Company


Livewire Gates and Doors are a specialist in access automation and bespoke security solutions; electric gates and door automation services for domestic, commercial and industrial properties.

What We Do


We originally rebuilt the Livewire website using historical cached information from the Internet due to the original website being unavailable. We updated the branding with a new logo and optimised the website for search.

Ongoing Service

During the initial meeting, the owner mentioned he wished someone would ‘look after the website’ so we instigated one of or standard service packages that covers website maintenance and SEO of the website along with updates of the main social media platforms; Facebook, Twitter and Google Business.
(Google Business updates• Facebook manage and 5 posts• Twitter manage and 5 posts• Website maintenance and base SEO ongoing adjustment • 4 update reports per month• Yearly Update and Compare Marketing Analysis).


The client’s requirements were to promote the business in a professional manner, increasing the online profile, maintaining search ranking status and constantly refreshing the company profile within several media platforms.

The Outcome


Technical and marketing suggestions have improved business performance overall. This includes the addition of SSL certificate (more secure domain name which increases search ranking). Update of the PHP software on the website, installing the latest software is good for speed, security and search ranking. And the addition of more recently enhanced images of completed works which were not been published previously.

The website is now a much more integral part of the business, customers can see examples of completed gates and doors, the salesperson refers his prospective customers to the site and the search exposure is progressively getting bigger online

Continuous Improvement.

We report our actions to Livewire four times a month along with any additional suggestions to continiously improve the business online profile.

Good search engine optimisation (SEO) habits

SEO

Search engines strive to create the best user experience possible, providing the most relevant, useful information based on the user’s search terms. If they didn’t, users would no longer rely on them for information.

Therefore we should provide informative, accurate information to the search engines to attract that perfect customer.

Remember; The only person Google is concerned about is the user – the person searching on Google – so we need to reflect our business online neatly.

This is good news: the more relevant, informative and useful user experience we create, the better the chances that search engines will serve your website pages. By practising good search engine optimisation (SEO) habits, you can continually work to increase your search engine results page (SERPs) position. Here are some top SEO practices for SERP success.

On-page (your website) SEO best practices:

First, let’s talk about the platform you use, some website platforms do not have the option to add SEO information we talk about below. The main platforms like WordPress have lots of SEO options. If your website does not have SEO options within the back office admin area this does not mean you will not show in search results but its restrictive.

  1. Relevant keywords: Using a keyword tool can help determine which words will help attract the most visitors based on popular search terms. Pick the most relevant, popular keywords for your business and try to rank for different keywords on your web page.
  2. Short, catchy and original title tags: Title tags describe what your website is all about while attracting the user’s attention enough to (hopefully) click through to your pages. Limit the title tag description to 55 characters so it will display well on SERPs. Keep title tags descriptive yet short and sweet to help search engines and users determine the relevancy of your page. I like to add a little call to action, see photos, contact us or simply read more.
  3. Keywords at the beginning of page title tags: Google puts more weight on the start of the title tag, so try to keep the keywords at the beginning. All we are doing here is making our key word priority.
  4. Keyword focused meta descriptions: The meta description appears under the title tag on SERPs and gives users a chance to learn more about your company before clicking into your site. Aim for a meta-description length of 150-160 characters.
  5. Proper sitemap: Make sure your website’s structure is up-to-date and easy to navigate. The better the site structure, the easier search engine crawlers can find and index pages. Aim for a three-click rule—customers should find what they need on your site in three clicks. You will need to add a site map and some websites allow multiple site maps for pages, categories and products etc. The more accurate detail you add the better as it allows search engines to know all about your company.
  6. Properly structured, SEO-friendly URLs: URLs help crawlers to figure out page topic and relevancy. Don’t use UNDERSCORE Creating short URLs with your keyword in it, using “-” instead of “_” between words as well as static words (rather than numbers) will help users and crawlers read URLs faster and easier. Also, try to use sub-directory root domains instead of sub-domains.
    A subdomain is an additional part to your main domain name. Subdomains are created to organise and navigate to different sections of your website. You can create multiple subdomains or child domains on your main domain.
    For example: store.yourwebsite.com
  7. Link internally with anchor text: Linking internally to your other web pages adds keyword-rich internal links to every page. Internal linking helps search engines crawl and index your site, provides readers with more reading options and improves ranking for some of your keywords.
  8. Outbound links: Referencing and linking to reputable (authoritative) sources shows you are a helpful internet information steward that is willing to share pagerank. On the internet, helpful sharing is caring.
  9. Website’s loading speed: Search engines do not like slow pages as they know that users will not wait long for a website to load. Provide the best user experience possible.
  10. Really helpful content: Create relevant content on your pages that is easy to read, unique, helpful, fresh and grammatically flawless. Your content should be so helpful and relevant that your target audience will want to stay on your page and others will want to link to it.
  11. Although not mandatory, using a copyright notice costs nothing, and may help to deter infringements or your website content, look professional, tells your visitor your site is up to date and Google rank sites higher with an up to date copyright notice.

Off-page SEO practices:

  1. Search engine submission: It can take a while for search engines to find and crawl your site. You can help to speed up the process by submitting your website to popular search engines.
  2. Local directory submission: Submitting your business listing information to top or niche directories creates more places where users can find you and crawlers can confirm your business information. Be sure to submit NAP (name, address, phone number). And, if possible, website and category. A high percentage of searches are by keyword rather than business name, so strive to use category information wherever possible.
  3. Social media marketing: Be present on all relevant social channels and manage your online reputation. Strive to get likes, shares and links by being 80% helpful and 20% promotional.
  4. Video marketing: Help users find out about your business by sharing your relevant and helpful videos on sites such as Youtube, Vimeo, etc.
  5. Backlink outreach: Earn backlinks by conducting content PR to get others to read your pages and possibly link to you. The more quality backlinks your web page has, the more authority it has, and the more search engines will deem the page as relevant and useful.
  6. Forums and communities: Answering questions in forums and communities can help to build your reputation as an industry expert. This can provide a possible opportunity to include your website or blog link if it is relevant to the answer.

A fantastic structured way to tap into the search engines

A powerful way to link all this together is to post to a well-structured blog type website like a WordPress website with detailed information about your product and services. Include information that your prospective customer is interested in; what you provide, the detail, location, cost, availability, results, what the problem and solution were, all along with good quality images. Reflect what is happening in your business to the search platforms and your central website. Add to this a consistent social media campaign and you will attract the perfect customer.

Find out how Zedcomms can support your marketing.

How to Respond To Reviews

How to Respond Reviews

Reviews for any business are so important now. Google reviews, especially, are solid gold as writers have to have a Google account and be verified.

Good or bad reviews can mean the difference between a business thriving and expanding, or closing their doors for good.  In the digital age, a business’s reputation is controlled by consumers using online review platforms like Yelp, Google and Facebook to announce the quality of their business publicly. The good news is that this lets businesses easily monitor and manage their online reputation, a power they can put to good use by responding in a timely manner to the reviews they receive.

While negative reviews often get this most attention, positive reviews are as or more important! It’s important to respond to positive reviews to thank customers for taking the time to review your business and to encourage others to do the same.

With over 80% of consumers reading reviews online to help make a buying decision, businesses can’t afford to sit on the sidelines. An effective response will help ensure that a happy first-time customer becomes a regular. This is an important point; 70% of complaining customers will come back if you resolve the complaint in their favour. The first step is engaging with them professionally.

How to respond to positive reviews

It’s simple. Thank the customer, name drop, promote and tell the customer what to do!

Say thank you and be specific.

No one would let a compliment pass them by in real life. Apply that same principle to a review response! And make sure to reiterate your customer’s compliment. This lets the customer know that a real person took time out of their day to acknowledge them, and that feels good.

Use the business name and keywords in your reply.

Don’t miss out on the opportunity to drive your business up in search. Positive reviews work wonders in search. Referring to your business name, location and category (restaurant, coffee shop, hotel, etc.) help index that review online.

Is your business famous for a certain specialist service? Are you having a promotion next month? A review response is a great place to get the good word out.

Give your customer a task. Not as scary as it sounds. Invite them to try something different the next time they visit or bring a friend!

As you can see, there’s a ton of potential hidden in a positive review response. Instead of one advertisement to rule them all, each review is an opportunity to sell your business!

We manage all online social media, SEO and reviews for our clients.  Get in contact to explore how we can help you.

Showing Social Media Content On The Website

Coffee and meeting

This is something I thought would be useful; put all your social media feeds onto the website.  Make a Social Wall.

This can be created using a free to use platform.  Walls are an easy to access platform to help set up social feeds, it displays the content neatly using iframe so you can add to a page on a website page.  It also adds its adverts if you use the free version.

Social Wall

We are adding the free version to some clients site, it will also be useful for an event or digital displays.  See our Social Wall.   Reach out if you need any help with this.