Make Meetings Work
A UK advertising agency called St. Luke’s (who followed in the footsteps of HHCL) knew the problems of meetings. All too often, people book 1 hour when they need 20 minutes. They sit around and chat about things not related to the project. They start with anecdotes and end with chitchat about plans for the weekend. They are, in effect, 20-minute meetings wrapped in 40 minutes of pointlessness and waffle.